NCCPE cancellation policies

NCCPE cancellation policies

We hope you will be able to attend the NCCPE events and services you have signed up for. Please see below for our cancellation policies if needed.
In-person event attendees sitting around a table

Cancellation policies

Please contact us if you would like any further information about these policies. 

Engage Conference

Because each delegate place has associated costs, we ask that you notify us at least 30 working days before Engage for a full refund. Any cancellations up to 10 working days before Engage will have 50% of the cost returned, and cancellations within 10 days of the event will not be refunded.

Engage Academy

  • If you have been offered a place on the Engage Academy and you decline your place within 4 weeks of offer, there is no charge.
  • If you have been offered a place on the Engage Academy and this place has been accepted, you are unable to cancel your place and your institution will be liable to pay the full amount.
  • If you have been offered and accepted a place on the Engage Academy and you can no longer attend, the NCCPE could transfer your place to another person at your institution or organisation. This person will need to complete the application form and be accepted on to the Academy by the NCCPE. 
  • If you have started your attendance at the Engage Academy (i.e. you have attended 1 or more workshops) and you can no longer attend, your place cannot be transferred to another person at your institution/organisation. 

COVID-19 considerations and cancellation policy

We acknowledge that we are still living with the impacts of the COVID-19 pandemic. The decision to return to running in-person events after the COVID-19 pandemic lockdown was made in light of feedback from event participants. We appreciate that in-person and online events have specific benefits and challenges, and offer different levels of inclusivity and accessibility to participants. By continuing to offer both in-person and online events, we hope to cater to various interests and needs of our delegates.

We remain committed to the health and wellbeing of event attendees, venue staff, NCCPE staff and the wider community. If you are showing signs of and/ or have tested positive for COVID-19, please do not attend an in-person event. Your ticket will be refunded (proportionally if you are taking part in a long-term programme), and you can participate in the event online if this is part of the offer.

If the situation changes, we may have to cancel the in-person element of the event and move the whole event online. This is detailed below.

Why would we cancel an in-person event?

  • If the government were to put the country, or areas of the country back into lockdown, all in-person events would be cancelled.
  • If absence within the NCCPE team or wider event team impacts the development or delivery of the event in a way that makes it unfeasible to run. 
  • In addition, an in-person event may be cancelled in response to prevailing conditions in the run-up to the event, on the advice of the NCCPE’s host universities.

Where possible, notice of cancellation of an in-person event will be made at least 4 weeks in advance. If the event is cancelled, delegates will be able to attend the event online. Delegates will be refunded proportionally.