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culture change, partnership working

NCIA Action Learning Event: Reflecting, Learning, and Looking Ahead

updated on 26 Mar 2025
2 minutes

The National Civic Impact Accelerator (NCIA) Action Learning Programme came together for its final in-person event in Birmingham. It was a day designed not just to mark the end of a journey but to serve as a launchpad for continued civic engagement, innovation, and sector-wide learning. 

Ann, Zoe, Sophie, Paul, Gemma and Asphodel standing together and smiling at the NCIA action learning event

Over the past 18 months, partnerships consisting of universities, civic and community partners have collaborated, reflected, and experimented, worked through common challenges, trialed new approaches with funding, and engaged in meaningful conversations. The final event in the action learning series was designed as a space to consolidate learning, explore new tools, and set the stage for the future of civic work. 

Sophie Duncan and Paul Manners led a session on the engaged university of the future, what does this look like through a civic lens? Attendees explored the current landscape, emerging trends, and future possibilities for civic engagement and activity. Findings from this activity will feed into the NCCPE engaged futures project.

Showcasing learning and tools for the sector 

One of the core objectives of the action learning programme has been to develop practical tools that address challenges faced by civic practitioners. We presented two key resources in development: 

  • The Place Navigator: A tool designed to help institutions map stakeholders, partnerships, and key actors in their civic ecosystems.
  • The Outcomes Framework: A framework to better measure and articulate the impact of civic work. 

Interactive taster sessions allowed participants to engage with these resources firsthand, offering feedback that will inform further refinement. 

Shaping the Future: Open Space Discussions 

The event finished with Open Space discussions, allowing participants to shape the agenda based on their interests. Themes that emerged included: 

  • Measuring Civic Impact, Where are we now?
  • The Right to Food University
  • Working with businesses to influence their approach to place-based working
  • Civic leadership development
  • Community-driven research agendas
  • The intersection of policy engagement and the civic agenda 

This format provided an opportunity for attendees to co-design future collaborations, ensuring that the momentum of the programme continues beyond the event. 

Closing Reflections 

As the event came to a close, we reinforced a key message: this is not the end but rather the beginning of a new phase of mobilisation and impact. Attendees were encouraged to maintain connections, share their insights, and continue shaping the civic engagement landscape together. 

A huge thank you to everyone who contributed their time, energy, and expertise to this programme. We look forward to seeing how these learnings translate into action and impact across the sector!